shipping policy.

Orders are generally shipped within 2 - 4 days. Great care is taken to package your crystals safely.

DOMESTIC SHIPPING within the US:

All orders are shipped via USPS. Once a package is in the care of the USPS, we have no control over delivery times, dates, or any delays that may occur. Please contact your local post office regarding delays or missing packages. We do not accept responsibility for lost or damaged orders while en route and in the care of the USPS. All packages shipped within the USA will include tracking. Once your order ships you will receive an email with shipping confirmation and the tracking number. Orders should be received within 2 - 5 business days after shipment.

If your package weighs more than one pound, it will automatically be shipped via USPS Priority mail. This is a requirement of the USPS.

INTERNATIONAL SHIPPING:

We only provide domestic shipping within the US.

UNDELIVERABLE PACKAGES:

Please make sure that your shipping address is correct when placing your order. We ship to the payment address provided and cannot accept responsibility for misdirected packages. If a package is returned undelivered for any reason, you will be responsible to pay for additional shipping costs to have it mailed out a second time to the correct address.